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| A ten year insurance backed guarantee for your complete piece of mind |
- Should any fault appear due to defective workmanship the Company will repair or replace the faulty product free of charge.
- We guarantee that all of our products will keep their shape, strength, colour and resistance from salty atmospheres in coastal areas.
- Also that all Doors and Windows will not split, rot or warp, and the finish will not peel or crack for 10 years from the installation date.
- We guarantee the finish and working of all Door and Window fittings, fixings and furniture.
- We guarantee the performance and quality of all sealed glass units, gaskets and hardware for 10 years from the installation allowing for fair wear and tear.
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This Guarantee is subject to the customer complying with cleaning instructions below and our Terms & Conditions |
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| Maintaining your New Door |
- Cleaning the glass in a window or door usually means that some of the cleaner used will come in contact with the frame material. Your attention is therefore drawn to the following advice on cleaning.
- Use non-alkaline detergent and warm water, apply to GPR / PVC-U finishes using a soft cloth or sponge and nothing harsher than a bristle brush or nylon pad should be used. If in doubt, test the cleaner on an unobtrusive area of the GPR / PVC-U.
- Steel wool, Strong acids and alkalis, and abrasive cleaners should never be used.
- The accumulation of atmospheric grime and pollution makes it necessary to clean the surface of the GPR or PVC-U every six months.
- After application these cleaners should be removed with clear water and the area wiped dry.
- It is quite wrong to assume that if cleaning is carried out less frequently than recommended, the surface of the GPR. or PVC-U can be restored with the occasional use of more aggressive cleaners.
- Moving parts (locks, handles & hinges) should be lubricated every year.
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| Examples of Fair Wear and Tear: |
- Scratched handles.
- Pitted marks on letterboxes/handles/knockers or other furniture.
- Scratched or broken glass units after the product being correctly installed.
- Snapped keys in locks etc...
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